Delivery & Shipping Information: Within the United Kingdom the postage cost is £6.50. Items are sent by Royal Mail Special Delivery which is an insured next day service. Please note: All contact information and delivery information must be submitted accurately and in full to guarantee that the order is dispatched to the correct address. The postage cost for international orders is £15.

Returns and Refunds: If for any reason you are unhappy with your purchase, I am happy to adjust or exchange your item. If this is the case please notify me and return your item within 14 days of receipt. Orders must be returned in their original packaging and in perfect condition. For hygiene reasons I am not able to offer an exchange on earrings. Exchanges are offered at my sole discretion. Items are returned at the buyer's own risk. If you wish a refund for your item, you must contact me within 7 days of receiving the item and send it back within 14 days. Please note: Orders must be cancelled or amended within 24 hours if you no longer wish to proceed with your purchase.

Return Shipping: It is recommend that you use Special Delivery service to ensure it against loss or damage. Postage will be refunded only if the item is faulty or if any error is made on my part of the order.

 


Ordering Information - Shipping and Returns - Jewellery Cleaning and Care
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